Reservation and Cancellation Policy

  • Booking will be confirmed according to the availability of the room
  • Booking will be confirmed only after full payment on online
  • Booking are subject to the jurisdiction of the authority
  • If rooms are cancelled prior to 7 days of booking date, no cancellation charges will be charged.
  • If rooms are cancelled within 7 days of the booking date, amount will be refunded through RTGS/ NEFT on the recommended Bank A/C after deduction of 25% cancellation charges.
  • If rooms are cancelled 2 days before of the booking date, amount will be refunded through RTGS/ NEFT on the recommended Bank A/C after deduction of 50% cancellation charges.
  • If rooms are cancelled on the date or the day before booking date, no amount will be refunded.
  • IN CASE OF ANY EXIGENCY The RESORT AUTHORITY hAS FULL RIGHT TO CANCEL THE RESERVATION OF OUR VALUED CUSTOMER . AND IN THAT PERTICULAR CASE, THE ENTIRE BOOKING AMOUNT WILL BE REFUNDED IN THE CUSTOMER'S BANK A/C WITHIN NEXT 4 WORKING DAYS,AFTER THE DATE OF CANCELLATION

CONTACT US

If you have any questions about our Returns and Refunds Policy, please contact us:

  • BY EMAIL: banabaniballavpur@gmail.com